Incident Response is foundational when defining the cyber maturity of an organization and it speaks volumes about the attention placed on cybersecurity by the board and its executives. It is deemed by industry as a critical and defining risk factor as it can easily cripple an organization depending on the nature of the breach.
Preparing for a cyber incident is tough work. It is complicated and it requires a great deal of diligence and discipline. It also requires a great deal of collaboration amongst all the key stakeholders. Simply put, its a big production.
The goal is not to prevent a cyber incident. That is just inevitable. The goal is to mitigate the risks associated with cyber incidents, especially the damage it can cause to an organization from a brand and financial standpoint.
As a trusted cybersecurity partner, CTRL Group works with clients as an extension of their team to help them obtain a deep and accurate understanding of their cyber capabilities, as well as benchmark their cyber maturity against best in class practices and standards. This then sets us up for delivering a functional and practical solution to helping clients build strong incident response capabilities and be able to handle incidents well when they occur.
We’ve compiled a list of 10 tips that we commonly share with our clients before we embark on a incident response journey with them.
Note that these are simply broad tips and a professional cybersecurity partner is needed to assist with the development and implementation of your incident response capabilities.
Top 10 Tips:
- Identify your stakeholders security requirements and expectations in the event of a cyber security incident.
- Define and assign roles to the team that will be handling management of the incident.
- Brainstorm with your business team the nightmare scenarios with the greatest potential impact on the business.
- Ensure your incident escalation procedures are well documented and communicated to your staff. This must include managing internal and external communication regarding the breach.
- Define a standard for managing and tracking all actions during an incident.
- Create template communications documents for your most likely breach scenarios.
- Build your incident response plan outlining a detailed list of actions to take, external parties who can assist, and entities you must report to for example.
- Create a plan on a page, an at a glance workflow for resolving incidents that staff can quickly refer to in a crisis.
- Test your plan. Run a tabletop exercise workshop for a day by day play of your incident response plan. This should be conducted at least once a year.
- Ensure revising the plan is integrated into change management procedures for major incidents to ensure it stays relevant and current.
If you’d like to learn more, please get in touch with our security specialists and we’ll be able to talk through our incident response offering in greater detail!